Contact

Talk to a real person.

Whether you're starting from scratch, switching FMS providers, or just have a question. We're here. No phone trees. No out-of-state call centers.

When to reach out

You should call Aspen if…

  • You're a parent, spouse, or family member who wants to get paid for caregiving and don't know where to start.
  • You already have a case manager and you're ready to choose an FMS provider.
  • You're currently with another FMS provider and want to switch.
  • You're transitioning from CSG or PCA to CFSS and need an FMS who knows the rules.
  • You're a case manager or MCO care coordinator looking for a partner FMS.
  • You're a potential caregiver wanting to understand how getting paid works.

We'll talk you through where you stand and what comes next, even if the right answer ends up being “you're not eligible yet” or “let's wait until your assessment.”

We respond to every message within one business day.

Thanks, your message is on its way.

We respond to every message within one business day. Most messages get a response the same day.

An Aspen FMS support specialist with a headset helping a client from her desk

Real humans

The person who answers already knows Minnesota.

No scripts, no transfers across time zones, just someone who can actually help, often within hours.

Reach us

Contact information

For multilingual support, ask for a specialist when you call. We support Somali, Spanish, Hmong, Karen, Oromo, and Arabic on staff.

Departments

Reach the right team

An Aspen FMS advisor reviewing a referral document with a client

For case managers & MCOs

A referral partner who makes your job easier.

Send us a referral and we take it from there, keeping you in the loop through enrollment and beyond.

Call (651) 555-0148